Pending data load error teso

The Elder Scrolls Online

I’m getting this error after maintenance.
After logging in, and just before characters screen, game stops and I get an error window:

«Critical Error (Physics) Pending data load error (8965528 — c000000000d52e5)»

Getting same exact error.

Pending data load error (8965528 — c000000000d52e5)

V16 sorc — V16 temp — V16 dk — V1 nb — V1 temp — V1 dk

Critical Error (physics) Pending data load error (8965528 — c000000000d52e5)

I got this error too. Will give repair a whirl.

update: running repair now has me downloading 6GB of stuff!

update: repair + dl fixed it

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The Elder Scrolls Online

In order to put a minor band-aid on this and slow the hemorrhaging I would say:

After you enter the game, Alt-tabbing out of ESO and closing the launcher makes the «Data Load» error less frequent. 1-2 times per extended session, rather than 1-2 times per hour.

This is *not* a fix, and should not be thought of as such, but it does reduce the «rage factor».

Hope this helps,
GTech_1

I havent gotten the Data Load Failure in many days maybe a week when i CLOSE the launcher after i start the game. Thank You for the tip.

I start the client directly from the executable, bypassing the launcher. I do that way before the problem started, so this is not directly the cause.

But, since for some people it seems to work, then maybe we are looking in the wrong direction. Maybe the problem with the load failure has nothing to do with broken files but with the memory allocation. The object fails to load because the system cannot allocate memory for that file. For some people, closing the launcher frees some system memory and it solves the problem while in others it is more severe and it does nothing.

The problem started with the new lightning, so I guess in the new code, there was a mess up somewhere in the system memory boundaries in the client. Just a wild guess but maybe it worth the trouble someone looking into it.

I start the client directly from the executable, bypassing the launcher. I do that way before the problem started, so this is not directly the cause.

But, since for some people it seems to work, then maybe we are looking in the wrong direction. Maybe the problem with the load failure has nothing to do with broken files but with the memory allocation. The object fails to load because the system cannot allocate memory for that file. For some people, closing the launcher frees some system memory and it solves the problem while in others it is more severe and it does nothing.

The problem started with the new lightning, so I guess in the new code, there was a mess up somewhere in the system memory boundaries in the client. Just a wild guess but maybe it worth the trouble someone looking into it.

While I share your anger over this (after all I’m plagued by it for over 2 months now), things are not always as easy as they look. Error handling routines are not just a few lines of code that you can simply disable. It is a complex function that addresses everything that can go wrong, accordingly to what exactly went wrong.

So, pinpointing where the problem lies, is vital. If for example, everyone believes that the bug is caused by failure to open/read a file, they may simply try to fix something that is not there. If the real problem is that the client doesn’t take into account the memory used by the new lighting, they simply look in the wrong place.

I agree totally, and if i may, i had this error once and i totally lost my character. The support know nothing to help me, i mailed 2 times my problem to these man and i dont get any solution. Only stupid recommendations like «make this in your Windows, deactive that in your system». Does resolve nothing.

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This is a shame, if i have this error in de middle of combat, the game turns to my desktop and if i ignore the error and head back to the game, my character is dead.

I just waiting my «30 day free» for purchase this goes off to unsubscribe my account. I will not be billed for this piece of manure.

This game is insanely boring, the interaction to other players is extremely poor for an MMO, full of bugs, red cubes with «missing» imprinted. And if i want to play a single-player game, i dont need to be billed every month.

These guys only selling the name «Elder Scrolls» to put his backsides full of money.

While I share your anger over this (after all I’m plagued by it for over 2 months now), things are not always as easy as they look. Error handling routines are not just a few lines of code that you can simply disable. It is a complex function that addresses everything that can go wrong, accordingly to what exactly went wrong.

So, pinpointing where the problem lies, is vital. If for example, everyone believes that the bug is caused by failure to open/read a file, they may simply try to fix something that is not there. If the real problem is that the client doesn’t take into account the memory used by the new lighting, they simply look in the wrong place.

I quite agree — but I would also add this — even if they *could* change coding to hide the errors, as it were, I wouldn’t be exactly thrilled with such a ‘fix’. I don’t know about anyone else experiencing this problem, but from what I’ve seen, the more of these errors I get, the more ram the game tries to pull to run the game — and consequently the worse the game and my computer run as the problem goes on. As annoying as this error message is, I much prefer seeing it and know there’s a recognized problem going on which can be addressed to the alternative of having a snowball effect going on in the background which you *don’t* see until the game or computer finally can’t handle it anymore and crashes without warning.

This is getting very annoying. I’m not likely to leave — I truly love this game. But I would dearly love to see this issue addressed so that I can play without dying to errors every 10-15 minutes. Adding my name to the list of affected players. Oh, and my wife’s laptop does the same thing — but my friend who bought me the game doesn’t have an issue at all. Go figure.

Источник

The Elder Scrolls Online

I had 2 errors today. Both in the Alik’r Desert. No lights anywhere. So I don’t think that is the problem.

Here’s an ingame map of where I was when I got the last error.

I could juts as easily point to the fact that there are always NPC’s around or interactible objects around or even trees/bushes/environmental art around but it is just impossible to pinpoint without additional tools.

Would be great if that debug window actually specified which piece of data it was critically failing to load.

I’ve been encountering this error since the last patch. I’m completely unable to play as the game produces this error every 10-20 seconds and thus makes it totally impossible to do anything short of run around town, sorta.

I have had a ticket going with ZOS support for the past 3-4 days with no solution, and they seem unwilling to agree this is on their end. The past day has been them trying to come up with issues that could only be on my end even though we’ve established my system meets and exceeds specs, and runs other more intensive games at higher visual settings. We’ve established it is not my system sooooo.

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To shed more light on this. I encounter the error in every conceivable situation. Even if I stand in the same place and don’t do anything and look at a wall. Seems to be something running in the background. Happens with mods, without, with them and turned off. It makes no difference. I’ve tried every video/audio setting with no luck. I’ve even tried re-installing fresh.

One way I was able to re-create the error every time was to scroll through the character creator hair options as quickly as I could click the arrow. Maybe try that and see if it works (breaks it) for everyone?

I’m pretty frustrated and trying to figure out if there’s a way to get my money back for the month I’ve been unable to play at all. Doesn’t look like it either.

Someday I’m going to put a sword through your eye and out the back of your skull. Arya Stark

You’re going to die tomorrow, Lord Bolton. Sleep well. Sansa Stark

If you are neutral in situations of injustice, you have chosen the side of the oppressor. Desmond Tutu

Источник

The Elder Scrolls Online

I worked with Jason’s team and the problem was resolved for me. The best thing you can do to help them figure this out is to do what Jason is asking. Open a ticket and give them the Game Consultant file. This is the most valuable information you can give them. Patterns will develop and problems will get resolved.

If you want to go it alone, my suggestion is to generate a game consultant log file and then rename it «Before Updates.txt» Next go out and update your video and sound drivers. If applicable, change the launcher to start in WinXP Compatibility Mode with Admin Rights.

Play the game for a few hours. Generate another game consultant log file and rename it «After Updates.txt».

Now open a ticket and send them the files. Tell them your results. Tell them if this fixed your problem or not. You will not only help yourself, but others as well.

P.S.: When I updated my video drivers, it tried to «optimize» for ESO. It set the video resolution to low and everything looked bad. I changed it back to «High» in the game and left everything else.

I opened a ticket, a new one #3 as of patch 1.3

@ZOS_JasonLeavey‌
The only way I’m able to play is by running the launcher in compatibility mode as administrator in Win 8

This identifies that TESO is not compatible with windows 8.1 laptops.
The game is compatible with windows XP SP3, Win 7, Win 8 compatibility modes but not Win 8.1 (The game runs a bit choppy in compatibility mode regardless of my video settings)

Now that doesn’t mean this error will not come back later today but running it in win 8 compatible mode did allow me to play uninterrupted for 45 mins today.

*This is not answered or fixed but hoping to provide more details to your team working on this problem.

**It also requires that any other programs that run with your game also be run in compatibility mode. Sometimes I play on my big TV and run Xpadder in the background, so I have to run both in this mode but then I have to run Xpadder in non-compat mode for other games.

Same with an Voice chat apps running in the background while playing.

looks better than *501

Well i came again but in compatibility mode there is no data load pop-up it just goes into the crash screen as if I chose debug.

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The customer support literally just sent me the post you listed. I’m a bit put off because I put a link in my ticket to this forum so being that they just copied and pasted it. I just asked for a game time credit towards the console release in 2015

I tried to run the repair in compatibility mode and guess what. it thinks I’m out of HD space. closed the repair and relaunched to run the game. silly

looks better than *501

No progress. I have or was asked to set exceptions for any virus protection software for this game and any exe files.

Asked to clear my cache in IE that I don’t use. But I cleared it and also Firefox

Asked to delete Program data folder, addons

Asked to run the launcher and any exe in compatability modes for win 8 and tried win xp sp

Repaired a few times.

Uninstalled everything. Reinstalled and did the above again.

Even checked ports and sent multiple Game Consultant reports

It’s not fixed and the error still happens. This has now gotten on reddit, this forum, steam and misc game sites. There are thousands of ppl getting this problem

Windows and non windows. I
They need to make a sticky and set up a task force to fix this ASAP as something this big that is growing will literally cause the game to fail because ppl can’t play for more than 10-30 mins without this error which eventually will crash the game even if it order a few times.

Now I know why it’s not on console. It can’t pass cert

looks better than *501

From reading this post i noticed players saying they could see boxes wrapped with red missing paper, then the error «Critical Error(ArtData)» — Data Load Failure suggests that there is an item/asset in the world in which you are having a problem loading.

— broken texture/item in-game -> /bug report it then run in the opposite direction

— your graphics drivers are having a problem loading the texture or effect(drivers/3d settings) update drivers or tweak settings in control panel(CCC or Nvidia Control Panel) both AMD and Nvidia have new drivers in the last few weeks.

It was also said that it happened after the lighting changes were brought in a patch so the compatibility with certain cards could be a factor.

Doubt it is network or connectivity related, repair should fix files but if your graphics card cant handle it reinstalling all day wont help.

Yes I’m frustrated.
@zos_jasonleavey this is pretty bad

Response By Email (Zachary) (08/06/2014 08:32 PM)
Hello again!

Thank you for the quick reply. I completely understand your frustration and appreciate you performing all of the troubleshooting steps. At this time, our team is currently investigating a fix for this issue. Thank you for your patience as we work on getting this resolved.

Please keep an eye on the forums for any updates we have on this bug. We have a thread here to discuss it: http://forums.elderscrollsonline.com/discussion/114209/data-load-failure
You can also try to change their resolution from the General Settings while in game.
Please email me back if you have any questions!
Thank you
Zach
The Elder Scrolls Online
ZeniMaxOnline

looks better than *501

@ZOS_JasonLeavey‌
I’m posting all the things they asked me to try. nothing resolved this issue but just in case another person joins this thread..here are the actions I tried that did not resolve the issue. Hopefully this will save you a few hours.

I felt like I did a few things multiple times. and often felt like the support team was just reading from an outdated script.

In any event, I hope this saves you all time as I also requested this as a sticky by the moderators.

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Smartadm.ru
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