Magento error log record number

How we enable Magento error reporting & fix errors

by Renodiya S | May 31, 2019

Websites show unexpected errors that make visitors panic.

Magento error reporting is a troubleshooting technique. It displays the error message on the Magento panel when something goes wrong.

Also, some Magento applications write error logs in preset location. For error reporting to work properly, we need to turn on log write to record logs.

At Bobcares, we often get requests from our customers to resolve Magento error reporting as part of our Server Management Services.

Today, we’ll see how our Support Engineers fix the Magento errors.

Enable error logging in Magento

First of all, we need to tweak the log settings to turn ON Magento error reporting.

Fortunately, in Magento 2.x, error logging is enabled by default, and requires no special configuration.

But, in Magento 1.x, we need to turn on log write, so the system starts recording logs.

Go to Magento Admin > Configuration > Advanced > Developer > Log setting & enable log settings.

How we set up Magento error reporting

In general, Magento errors can result in a blank page or error number like “Error log record number: 774937658839″. Unfortunately, the exact reason for the error will be unknown. In such cases, while troubleshooting, our Support Engineers enable error reporting in Magento files by executing the steps below.

1. Initially, we connect to the server as a root user and access the user account. Or, if you have only user access you can use a file manager or FTP.

2. Then, we open the errors directory & rename local. xml .sample file to local.xml.

3. Next, open index.php file & we add the following code at the end of the file.

4. After we save the file, refresh the site home page to preview errors.

That’s how we report the error message in Magento.

How we troubleshoot problems with error reporting

Even after enabling error reporting, we often see customers reporting problems with it.

Let’s see how our Support Engineers solved the problem.

1. Wrong settings in the index.php file

In most cases, when there are incorrect settings in the index.php file, Magento website doesn’t display the error message on the browser.

Therefore, to solve this problem we took the following steps.

1. First, we disabled Cache Management by navigating to System > Cache Management > Select All [check-boxes] > Actions = Disable > Submit.

2. Next, we disabled compilation by selecting System > Tools > Compilation > Disable.

[Note:– Because before enabling error messages it is necessary to disable caching & compilation.]

3. Finally, we opened the index.php file under Magento root directory & added the following line at the beginning.

That fixed the problem & the user could display the error message in Magento website.

2. Permission issue

Recently, one of our customers had an issue regarding the error report in Magento. After migration, Magento was not writing logs in /var/report .

Usually, this problem occurs when there is no write permission in /var/report folder.

Therefore, to solve this permission problem, we corrected and added write permission on the corresponding folder.

That fixed the problem and the user could see Magento writing logs in the folder /var/report.

[Having trouble with Magento error reporting? We’ll fix it for you.]

Conclusion

In short, Magento error reporting is a good method to troubleshoot website errors. It gives a clear picture on the exact cause of error. Today, we saw how our Support Engineers enabled error reporting in Magento and fixed related errors.

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Magento error log record number

Please try to flush the cache by accessing your Magento installation folder, go to var/cache and delete all the files. If still the error exist then enable printing error by navigating to Magento/errors (Magento 1) , you will find a file named local.xml.sample . Rename this file to local.xml . Next, flush Magento cache and reload the error page. Now you will see error displayed.

I hope this will help you.

If it helps you , please accept it as solution and give kudos.

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Please try to flush the cache by accessing your Magento installation folder, go to var/cache and delete all the files. If still the error exist then enable printing error by navigating to Magento/errors (Magento 1) , you will find a file named local.xml.sample . Rename this file to local.xml . Next, flush Magento cache and reload the error page. Now you will see error displayed.

I hope this will help you.

If it helps you , please accept it as solution and give kudos.

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After you instructions i have a new errors, now in SQL. Can you help me?

There has been an error processing your request
Error in file: «C:\www\cursomagento\app\code\core\Mage\Catalog\sql\catalog_setup\install-1.6.0.0.php» — SQLSTATE[42S01]: Base table or view already exists: 1050 Table ‘catalog_product_entity’ already exists, query was: CREATE TABLE `catalog_product_entity` (
`entity_id` int UNSIGNED NOT NULL auto_increment COMMENT ‘Entity ID’ ,
`entity_type_id` smallint UNSIGNED NOT NULL default ‘0’ COMMENT ‘Entity Type ID’ ,
`attribute_set_id` smallint UNSIGNED NOT NULL default ‘0’ COMMENT ‘Attribute Set ID’ ,
`type_id` varchar(32) NOT NULL default ‘simple’ COMMENT ‘Type ID’ ,
`sku` varchar(64) NULL COMMENT ‘SKU’ ,
`has_options` smallint NOT NULL default ‘0’ COMMENT ‘Has Options’ ,
`required_options` smallint UNSIGNED NOT NULL default ‘0’ COMMENT ‘Required Options’ ,
`created_at` timestamp NULL default NULL COMMENT ‘Creation Time’ ,
`updated_at` timestamp NULL default NULL COMMENT ‘Update Time’ ,
PRIMARY KEY (`entity_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_ENTITY_TYPE_ID` (`entity_type_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_ATTRIBUTE_SET_ID` (`attribute_set_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_SKU` (`sku`),
CONSTRAINT `FK_CAT_PRD_ENTT_ATTR_SET_ID_EAV_ATTR_SET_ATTR_SET_ID` FOREIGN KEY (`attribute_set_id`) REFERENCES `eav_attribute_set` (`attribute_set_id`) ON DELETE CASCADE ON UPDATE CASCADE,
CONSTRAINT `FK_CAT_PRD_ENTT_ENTT_TYPE_ID_EAV_ENTT_TYPE_ENTT_TYPE_ID` FOREIGN KEY (`entity_type_id`) REFERENCES `eav_entity_type` (`entity_type_id`) ON DELETE CASCADE ON UPDATE CASCADE
) COMMENT=’Catalog Product Table’ ENGINE=INNODB charset=utf8 COLLATE=utf8_general_ci

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Magento 1.x: Enabling/Viewing Full Error Display

April 17, 2018 2 min read

In Magento 1.x, the full error display on frontend is disabled by default. This article shows different methods on how you can see the full error message on your Magento 1 website.

Table of Contents

Method 1: View full error from var/report folder

By default, you will see the following message if any Magento-related error happens in your code.

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 1216554711619

Note the error log record number in the above message, i.e. 1216554711619 .

The full error will be present in your Magento root and inside folder var/report . Inside your-magento-root-folder/var/report , you just have to search for the file with name of the error log record number present above in the error message displayed, i.e. 1216554711619 .

So, the error is in file var/report/1216554711619 .

Method 2: Rename errors/local.xml.sample file

You can simply rename one XML file and then you can see the full error display on the browser itself.

• Go to your Magento root directory
• Then, go inside folder errors
• There, you will see a file named local.xml.sample
• Rename it to local.xml , i.e. remove the “.sample” from the name of that file.
• Refresh Cache from your Magento Admin (System -> Cache Management).

That’s all. Now, you should be able to see the error on the browser itself when you browse your Magento website.

Note: This way of enabling to show error on frontend browser view is not recommended in the production environment. It’s only good for the development environment.

Method 3: Edit .htaccess file

You can edit .htaccess file of your Magento website to:

• enable Magento’s developer mode
• enable PHP’s error display settings

Open your site’s .htaccess file and write the following at the end of that file:

That’s all. Now, you should be able to see the error on the browser itself when you browse your Magento website.

Note: This way of enabling to show error on frontend browser view is not recommended in the production environment. It’s only good for the development environment. When you go to production, i.e. when the site is live, then comment out the above lines of code from your .htaccess file.

Method 4: Edit index.php file

Although editing .htaccess file is the preferred one, I just want to show that you can edit index.php file as well to enable error display on your Magento site.

• Open your site’s index.php file.
• Find the following lines of code in index.php file:

• Add the following to it:

a) Set the SERVER variable MAGE_IS_DEVELOPER_MODE as TRUE
b) Set PHP Error Reporting as E_ALL (i.e. Report all PHP errors)
c) Enable PHP error display

So, the above lines of code in index.php file will be updated as follows:

That’s all. Now, you should be able to see the error on the browser itself when you browse your Magento website.

Note: Enabling Error Display on Frontend is only good for Development Environment. Undo your changes when you move to Production.

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Magento error log record number

I am new on Magento community and a beginner in coding. I need some help because when I try to go to my website admin or my website, there is an message error : Error log record number .

The message error is like this:

Exception printing is disabled by default for security reasons.

Error log record number: xxxxxxxx

It happens just after I tried to change the password in the database.

Can anyone help me on this one please?

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Go to the following path and check the report file and paste the error file report data here so that I can look into this.

You can open this file in Notepad and it will have the error. So may be by looking into this error, you can have idea that what is the issue. If you are still facing issue, then let me know.

if issue solved, Click Kudos & Accept as Solution

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Which version of Magento are you using?

As the other response says, can you take a look into your var/report directory, at the root directory of your Magento installation and open the file with the same name you saw in:

Error log record number:xxxxxxxx

The xxxxxxxx will be the report file name. Open the file and share the content to see if we can help with the problem.

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I found a lot of files one of them is like this :

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There has been an error processing your request

Как посмотреть отчёт об ошибке в Magento

• Тема закрыта

• 
• Администратор

• Группа: Администратор
• Сообщений: 8995
• Регистрация: 20.02.2010

There has been an error processing your request

Если в результате открытия страницы магазина Magento вы видите такое сообщение — это значит, что в программном коде Magento произошла ошибка, непредусмотренная программистами.

Кто виноват:

• неправильная настройка хостинга для Magento
  неправильная настройка основных параметров Magento: например, параметров подключения к базе данных с товарами
• неправильный перенос магазина Magento на хостинг
• внесение неверных правок в стандартный программный код Magento

Что делать:
При возникновении подобных ошибок Magento создаёт подробный диагностический отчёт и записывает его в отдельный файл в папку var/reports
Номер отчёта Magento показывает на экране.
Например:
Error log record number: 1124469878

Как настроить Magento на вывод дианостических сообщений на экран:
Если вы — разработчик, заглядывать постоянно в папку var/reports не очень удобно.
Вы можете настроить Magento на вывод диагностических сообщений на экран:

1. Откойте файл index.php в корне сайта

2. Найдите там код:

3. Замените его на:

Еще найдите в корне Magento файл .htaccess и допишите туда (можно прямо сверху):

• 

• Группа: Пользователь
• Сообщений: 4
• Регистрация: 07.02.2013

Посмотрел файл диагностического сообщения, что с этим делать?:

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